It shouldn't come as a surprise that that the most important benefits of ISO 9001 are operational rather than marketing. Increased efficiency, fewer mistakes, and less wasted time Improved customer satisfaction and loyalty The following were identified as the main benefits: This is confirmed by the International Organization for Standardization in a series of case studies examining how companies in more than 20 countries worldwide benefited from ISO 9001. In short, we'll give you some very good reasons why ISO 9001 is right for your organization.įrequently the most significant benefits of ISO certification are internal rather than marketing. We'll examine the internal and marketing benefits of ISO 9001, and explain how adopting the standard can lead to increased profitability. In this article we'll take a close look at the benefits of ISO 9001.ĭrawing on interviews with business leaders, case studies published by ISO, and decades of our own experience, we'll give real-world examples of how ISO 9001 (the world's best-known quality management standard) impacts on customer and employee satisfaction, quality and productivity, sales revenues, and company reputation. 10 Reasons Why You Need ISO 9001 Certification
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